Audi Q7 Owners & Service Manuals

Audi Q7: Software update

Introduction

Applies to: vehicles with software update

You can update your vehicle's software.

The functions depend on the country and vehicle equipment:

  • Update through the online system update
  • Map material update for the navigation system
  • Have the software update performed by an authorized Audi dealer or authorized Audi Service Facility. This can result in additional costs.

WARNING

  • Perform the installation only when the vehicle is stationary. Otherwise, this increases the risk of an accident
  • If the installation fails, contact an authorized Audi dealer or authorized Audi Service Facility immediately to have the malfunction corrected.

Online system update

Applies to: vehicles with online system update

With the online system update, you can update the software directly in the vehicle.

Requirement: the MMI must be connected to the Internet.

Downloading updates

Requirement: notification for an online system update will appear in the center display.

  • Press on the notification, or
  • Open the notification in the notification center on and press on the notification.
  • Follow the system instructions.

You can also check manually if an update is available.

  • Applies to: MMI: Select on the home screen: SETTINGS > System maintenance > Software update > Search for updates > desired update > Continue.
  • Follow the system instructions.

The MMI will start the download. You can check the status of the download process in the notification center.

Installing updates

Requirement: an online system update must be downloaded and a notification must be shown in the center display.

  • Stop the vehicle safely.
  • Press on the notification, or
  • Open the notification in the notification center on and press on the notification.
  • Follow the system instructions.

Depending on the scope of the update, the online system update may only be started if you follow these instructions:

  • Switch the emergency flashers off, if necessary
  • Make sure that the starter battery is charged.
  • To start the update, exit and lock the vehicle.

The MMI will start the installation. When the update has ended, a notification will be displayed.

WARNING

Depending on the scope of the installation, the ignition must not be switched on during the installation to ensure the installation completes successfully.

Note

Read the information about Audi connect, and be sure to note the connectivity costs section in in General information.

Tips

The software update may take some time.

Messages

Applies to: vehicles with online system update

The following messages may appear depending on the vehicle equipment:

Online system update: incomplete. Warning! Vehicle functions limited

If an error occurs when installing an online system update, certain functions such as the emergency call function may not be available. Drive to an authorized Audi dealer or authorized Audi Service Facility immediately to have the malfunction corrected.

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